Terms of service

Welcome to Urban Mart. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms and conditions.

Please read these terms carefully before using our services.

General Conditions

By using our website, you confirm that:

  • You are legally capable of entering into a purchase agreement.

  • The information you provide during checkout is accurate and complete.

  • You will use our website only for lawful purposes.

We reserve the right to refuse service to anyone for any reason at any time.

Products and Services

We make every effort to display accurate product descriptions, images, pricing, and availability. However, slight variations in product appearance, color, or specifications may occur due to differences in device displays or manufacturing updates.

We reserve the right to:

  • Modify product details or pricing without prior notice.

  • Discontinue products at any time.

  • Limit the quantity of products available for purchase.

Orders and Payments

When you place an order with Urban Mart, you agree to provide accurate order and payment information.

Once your order is confirmed:

  • You will receive an order confirmation via email or other available communication channels.

  • We reserve the right to cancel or refuse any order due to product availability, pricing errors, suspected fraud, or other valid reasons.

  • Payment must be completed through the available payment options provided on our website.

Shipping and Delivery

Urban Mart processes and delivers orders within the estimated timelines provided during checkout.

Delivery timelines may vary due to factors beyond our control, including:

  • Courier delays

  • Weather conditions

  • Operational issues

  • Incorrect address details provided by customers

Customers are responsible for providing accurate shipping information. Urban Mart will not be responsible for delays caused due to incorrect or incomplete details.

Returns and Refunds

Our return and refund process is governed by our Refund and Returns Policy.

Customers must review the return eligibility, process, and refund conditions before requesting a return or refund.

Intellectual Property

All content on the Urban Mart website, including:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Text and other materials

are the property of Urban Mart or its respective owners and may not be copied, reproduced, or used without prior written permission.

User Responsibilities

By using our website, you agree not to:

  • Provide false or misleading information.

  • Attempt to harm or disrupt website functionality.

  • Use our website for illegal activities.

  • Copy or misuse website content.

Limitation of Liability

Urban Mart shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website.

  • Purchase or use of products.

  • Delays caused by third-party services.

Our responsibility is limited to the value of the product purchased from our store, where applicable.

Third-Party Services

We may use third-party services such as payment gateways, shipping providers, and analytics tools to operate our business.

Urban Mart is not responsible for the policies, practices, or services provided by these third parties.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes will become effective immediately after being posted on this page. Customers are encouraged to review these terms periodically.

Governing Law

These Terms of Service shall be governed and interpreted according to the applicable laws of India.

Any disputes arising from these terms shall be subject to the jurisdiction of Indian courts.